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A Best Practice Process that Delivers Quality People in just 6 Days!
We receive calls direct from the adverts and two telephone interviews are undertaken by our highly experienced telephone assessors. Those successful are invited to a fully facilitated assessment centre. This comprises between 6 and 8 scored exercises that when added to the telephone interviews, provide a definitive, objective view of the candidate’s suitability for the role. The whole process, from advert to assessment, takes no more than 6 working days. The result is one of ‘round pegs for round holes’ and results in a much higher performance and staff loyalty, saving your business time and considerable cost. View our case studies and testimonials and see how your Contact Centre could benefit. |
The best practice recruitment model we use was developed in conjunction with leading UK Call Centres. It is both comprehensive and speedy.
Firstly, we seek to fully understand the job role, the company culture and the environment in which recruits will be working. The whole process is then customised to assess the skill set required, the best attraction strategy is agreed and adverts are redesigned, if required, and placed in the most suitable media.